Terms & Conditions/Privacy Policy



Audio Recording/Music Packages


- All Packages are inclusive unless stated otherwise
- 50% non-refundable deposit will need to be paid in order for the project to commence & the remaining
balance before the final mastered track is released to the customer
- There will be an option to work remotely or to have a session with NK1 Studios for production ( Depending
on the availability of chosen producer,) - Song Writing Service will include an agreement between the
customer
& NK1 Studios on % on the sale of the track (e.g PRS, Song streams, etc.)
- Customers must allow up to 7 days for the 1st Draft to be delivered (for package customers) (Up 2 Ideas
Only)
- Bronze Package (4 Ideas)
- Silver Package (Unlimited Ideas)
- Gold Package Up to 2 weeks leeway time for final master of the track to be delivered (depending on the
objective and musical complexity)
- Any recording session with NK1 Studios should be booked in Advance
- All communication regarding any project with NK1 Studios should be made through NK1 Studios. If this is
not adhered to customers will be liable for any detriment made to their project

Project Files/ Material


- Though there will be a backup provision made for files (e.g MP3/Logic Files etc) made by the customer.
The
customer will take full responsibility on taking a copy of the files after any session completed as NK1 Studios
will not be accountable for what happens to the file and will only keep files for customers as a goodwill
gesture.
- Data File/ Vocal File or any material will be sent FREE of charge to you in your session upon request. Any
requests made for this AFTER your session will have a charge of up to £15, Files will then be sent as soon
as possible.
- Session media/Files will only be released once full payment for the session is received. Once session
media/File has been turned over to you NK1 Studios will no longer be expected to maintain a backup copy
of the session


Bookings/Payment:


- There is a Premium Rate for bookings that will run after 11 pm - Additional Fee will be £10
- Promo Deals are based on the advertised hours only e.g 4 hours for £60 is not applied to a 3 hours
session

- 50% Deposit will need to be paid in order for your Booking to be booked in. We do not book any client in if this payment has not been made
- The session clock begins at the scheduled time that both parties agree upon. If you arrive early and the
the studio can accommodate an early start, then the session clock will begin at that time. If you are late for
any
the reason, you will be charged from the scheduled session start time, with no exceptions. Please call if you
are
going to be late! Set up time will be billed at regular studio rates unless other arrangements are agreed to.
This includes load-in and instrument setup, microphone placement, level setting, media transfer, etc.
- Bookings that are cancelled will have a charge of 20% and any bookings cancelled less than 48 hours will
be non-refundable. This is due to the business reserving the space for clients and covers Engineering costs
- NK1 STUDIOS reserves the right to decline or cancel a booking with a probable cause which will be
expressed


Studio Rules & Responsibilities
- Any client that enters NK1 Studios’ facility is liable for any damages to the studio space or equipment if any
damages occur by the client (Liquid damages, software, equipment)
- NK1 Studios is not responsible for lost, damaged, or stolen gear left behind. Any property left past 30 days
will become the property of NK1 Studios unless other arrangements have been made.
- As soon as any payment is made or the client enters NK1 Studios premises, this will mean that the client
has
read and agreed to the terms & conditions by NK1 Studios
- If you would like to bring more than 2 people with you, the client must request this 48 hours before booking
date
- You can bring a MAX of 4 people (this includes yourself) any additional person will not be allowed to enter
the facilities, these rules have been set by the studio complex
- Food and drink (Hot foods should be consumed in the kitchen) may be brought into the studio but must be
kept away from equipment racks, and the recording console. Should not be placed on Studio work desk
(fine £20)
- No smoking or handling (Rolling) of any drugs in NK1 STUDIOS or anywhere in the building
this includes the inside area of the gates. Failure to comply could result in a fine of £100 and a permanent BAN from Studio
- Alcohol can only be consumed INSIDE NK1 STUDIOS room outside and is prohibited in complex hallways,
kitchen or anywhere apart from NK1 STUDIOS room
- The person responsible for booking for studio time will be held responsible for the actions of all artists and
guests he or she brings to any session. These rules apply to all persons. There are absolutely no exceptions
whatsoever. This ensures a healthy business relationship for you as a recording artist and for the studio as
well.
- NK1 STUDIOS reserves the right to turn clients away who become abusive or display antisocial behavior
at ANYTIME without a refund.
The client affirms that he/she is the rightful owner or assignee of material to be recorded or reproduced.


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Privacy Policy


This Privacy Policy applies to NK1 Studios. (along with all subsidiaries, affiliates, successors and assigns thereof, referred to hereinafter collectively as “ NK1 Studios”, "we", "our" and/or "us"), our websites and services. NK1 Studios knows that you care how information about you is used and shared, and we appreciate your expectation that we will do so carefully and sensibly. 


By visiting this or another NK1 Studios website displaying this Privacy Policy or a link thereto (a "Website", or collectively the “Websites”), or by otherwise interacting with NK1 Studios you agree to accept the practices described in this Privacy Policy. This Privacy Policy is further subject to the NK1 Studios Services Agreement related to the NK1 Studios services you utilise and/or purchase. For questions on this Privacy Policy please contact our team via the contact information found on this Website.


NK1 Studios values your privacy and is dedicated to protecting your personal information and providing you with notice about what personally identifiable information we collect and how it is used, what choices you have regarding the collection, use and distribution of that information, the security procedures we implement to protect that information and what access you may have to correct any inaccuracies in the information we have collected from you. 


What Information Is Collected
We receive and store any information you enter on our Websites or give us in any other way, such as via telephone, electronic mail, online or otherwise. For example, this information may be collected when you contact us for customer support. 


Here are the types of information we gather: 


Contact Information: We collect and retain personal contact information that you submit to us voluntarily and this includes, but is not limited to, your name, mailing address, web address, telephone number, and e-mail address. This information may include your full name, mailing address, phone number, email address, and, where provided, your fax number. Such contact information may be used, for example, to communicate with you when necessary with respect to transactions. Additionally, we may collect contact information provided to us during any correspondence relating to customer support, as well as in connection with products and services offered on our Websites. 


Financial Information: We collect and retain certain financial information from when you purchase our products and services. For example, when you sign up for any other product or service through NK1 Studios, we require you to provide a credit card number and billing address before we will process that application. We will not sell, share or rent any financial information collected from you except as disclosed in this Privacy Policy or as necessary to fulfill any order for our products or services. 


Demographic Information: We may collect and store anonymous demographic information (such as your postcode, gender and age), and use this data to tailor your experience on our Websites, provide content that we think you might be interested in, perform general improvements to the Websites, and display the content according to your preferences. Such demographic information may be shared with partners, market researchers and other third parties on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked to such aggregated demographic information that is shared with third parties. 


Other Information: We collect and store certain types of information whenever you interact with us. For example, our servers track the type of web browser you are using and the page from which you link. Additionally, we log IP addresses (a unique number assigned to every computer on the Internet) in order to improve security, analyse trends and administer the Websites. We may track your movement within the Websites, the third-party website pages from which you were referred, access times and browser types. We use this information to gauge the effectiveness of our Websites, track information for statistical purposes and to improve the products and services we provide. We collect this information to better develop a sense of what services our customers need and identify areas of improvement to the Websites. We may use such information for marketing purposes, and to send information to you that we believe might be of interest. In addition, such information may be shared with partners, market researchers and other third parties on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked to such aggregated information shared with third parties. 


We may supplement the information you provide us by acquiring publicly or commercially available information as available in the public domain or from third parties, for instance, to verify your address or to update your information and to create a profile of your preferences. We tie your personally identifiable information to information in the profile, in order to improve the content of the Websites for you or to inform you about products or services that we think will be of interest to you. From time to time, we may also ask you to participate in surveys or other communications conducted by us or third parties designed to help us improve the Websites or the products or services we provide. 


Cookies: The Websites use “cookies” such purposes as enhancing your online experience by making it easier for you to navigate through the Websites and making certain features work better. Cookies are text files which are commonly deposited by websites on a user's hard drive when the user visits a website. The file identifies a user's computer and can record the user's preferences and other data about the user's website visit. We do not extract information about individual users during this process. Your web browser may enable you to disable cookies, but please note that certain services may not function correctly without it and your experience on our Websites may be hindered. 


Third Party Cookies: We may use third-party advertising companies to serve ads on our behalf across the Internet. These companies may collect and use information about your visits to this and other websites and your interaction with our products and services in order to provide advertisements about goods and services of interest to you. However, no personally identifiable information (such as your name, address, email address or telephone number) will be connected with such information. They may use information about your visits to this and other websites to target advertisements for goods and services and may be used to keep track of user response to each advertisement. These targeted advertisements may appear on our Websites or on other sites that you visit. The anonymous information is collected through the use of a pixel tag or cookies, which are industry standard technologies used by most major websites. If you do not want such companies to collect this information you may opt-out. 


To learn more about the use of this information or choose not to have this information used by certain third-party advertising partners, please visit the Network Advertising Initiative at http://www.networkadvertising.org/choices. Please note that if you delete your cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice. 


Web Beacons: The Websites may contain electronic images (called a "single-pixel GIF" or a "web beacon") that allow a website to track the effectiveness of marketing campaigns. No personally identifiable information will be transmitted via web beacons. 


Telephone Recording and Monitoring: To ensure NK1 Studios customers receive quality service, NK1 Studios selects phone calls for recording and/or monitoring. These calls, between NK1 Studios customers (or potential customers) and employees, are evaluated by NK1 Studios representatives. This is to guarantee that prompt, consistent assistance and accurate information is delivered in a professional manner. In contacting NK1 Studios creating an account with NK1 Studios, or by otherwise utilizing any NK1 Studios products or services, you hereby consent to any such call recording and/or monitoring. 


How Personal Information Is Used 


Our Use: We receive and store any personal information you enter on our Websites or give to us voluntarily in any other way and may use it to contact you from time to time. We take steps designed to ensure that only the employees who need access to your personal information to fulfill their employment duties will have access to it. By registering on a Website and providing your telephone number, you agree that this action constitutes a purchase, enquiry and/or application for purposes of telemarketing laws. Regardless of the fact that your telephone and/or cell number may be listed with the TPS, you are providing your express written consent to receive future information (including telemarketing) about products and services from us and/or our affiliates, and you hereby agree and consent to our contacting you using the information you have provided and will provide to us. This means we may contact you by e-mail, phone and/or cell number (including use of automated dialing equipment and/or pre-recorded calls), text (SMS) message, social networks or any other means of communication that your wireless or other telecommunications device may be capable of receiving (i.e. video, etc.). We may also send you information or offers from time to time to the postal address or email address we have on file (as further outlined in this Privacy Policy). You further acknowledge that you are not required to agree directly or indirectly or enter into an agreement regarding our telemarketing efforts as a condition of purchasing any goods or services from us or our affiliates. 


Electronic Mail: From time to time, NK1 Studios may use your personal information to contact you by electronic mail concerning our services. These communications are often intended to inform you of important information regarding your account, or about general services provided by NK1 Studios and/or its affiliates. If you do not want to receive email from us or our affiliates regarding new services, please click the "unsubscribe" link which is included at the bottom of any email you receive from us. However, in order to fulfill our service obligations to you, we will continue to send you emails regarding your account administration, as well as any necessary information, such as renewal notices and instructions. By providing us with your email address you consent to receiving communications from us electronically and all notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. 


Service Related Uses: We may use your personal information to contact you about the goods or services you have purchased from us, or for other purposes in which you have expressed an interest, for example, if you have contacted customer service or made an enquiry. We will also provide you with service and account related announcements. For instance, if the delivery of a service or product is delayed we might send you an email, or other message, or if there is some service issue with something you might have ordered. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to cancel your services with us. 


Protection of NK1 Studios and Others:
We may release account and other personal information when we are required to do so by law, court order, subpoena or other government or law enforcement authority or regulatory agency, including ICANN, in order to enforce or apply our Services Agreement or other agreements, or when we believe in good faith that disclosing this information is necessary or advisable, including for example, to protect the rights, property, or safety of NK1 Studios, our users, or others. This includes exchanging information with other companies and organisations for fraud protection, credit risk reduction or other similar purposes. Sites Other Than NK1 Studios, NK1 Studios has no control over and is not responsible for the privacy policies or information gathering practices of other websites, including those to which we may link and those which may link to us. We strongly recommend that you review the privacy policies of every online service you use before submitting any personal information and direct any concerns to the site administrator of that website. 


How Long We Keep Your Personal Data.
We keep information only for as long as we need it to provide you services, manage our business or as required by law or contract. Where you have a contract with us, we will retain your data for the length of the contract, and will further retain that information for a time period consistent with our legal or regulatory responsibilities, after you terminate all your services with us to resolve disputes, enforce our relevant Service Agreement, and to adhere to the technical and legal requirements and constraints related to the security, integrity and operation of the Sites. If you have any questions about how long we will keep your specific data, please contact us.


How We Keep Your Personal Data Safe.
We work to protect the security of your financial information during transmission by using Secure Sockets Layer ("SSL") software, which encrypts the information you input on the Site. However, no method of transmission over the Internet or method of electronic storage is completely secure and we cannot guarantee its absolute security. You can further help to ensure your security by taking a few simple precautions. For instance, it is important to protect against unauthorized access to your computer, and to be sure to sign off when you are finished using a shared computer.


Limitation Of Liability
NK1 Studios assumes no responsibility or liability with regard to any theft, loss, alteration or misuse of personal or other information lawfully provided by NK1 Studios to third parties, or with regard to the failure of any third party to abide by this privacy policy or such third party.


Contacting Us.
If you have questions or concerns regarding this Privacy Policy, you can contact us by writing to us at info@nk1studios.com or by mail at 12 Cody Road, Newham, London, Canning Town, E16 4SR.